Lach Mullen

5885 San Felipe, Apt 20
Houston, Texas 77057

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OBJECTIVE

To find a job that will allow me to use my unique combination of communication and technological abilities, all the while stretching me and expanding not only my abilities, but my worldview as well.

EXPERIENCE

2006-2008

PIER Systems, Inc

Bellingham, Washington

Provides on-demand solutions to meet demands for fast, direct and transparent stakeholder communication.

Implementation and Strategic Support

Corporate assignment from Bellingham office to Houston to support major clients in this region.
Managed deployments, trained staff, provided ongoing client consultation and 24/7 support.
Assisted clients through multiple named storms, industrial accidents, and communications challenges with both on-site and virtual technical support.
Worked with both Fortune Global 10 clients, and local and federal government agencies.
Trained groups of non-technical staff to use technical Internet software.
Conducted and participated in multi-agency drills and tabletop exercises.

2004-2006

Associated Grocers

Seattle, Washington

Wholesaler providing food, general merchandise, and retail services to stores throughout Washington, Oregon, Alaska, Hawaii and Guam.

Business Analyst

Reported to VP, assembled financial reports, and optimized product selection for maximum ROI
Worked with store owners, providing stocking insight based on demographics and global, local, and single-store point of sale trends
Using SKU optimization reports, reshelved and adjusted product mix for stores, with proven 30% increase in sales

SKILLS, TECHNOLOGIES & PROJECTS

TECHNICAL - Extensive knowledge of computing systems, from hardware to software. Intimate understanding of social media and Web 2.0, and the technical / sociological strain and rewards they bring. Insightful communication skills.
PERSONABLE - Natural public speaker. Always willing to stand up and take a leadership role in meetings or projects. Excellent training and instructing abilities, making complicated processes or principles understandable.
PROFESSIONAL - Business degree and 5+ years of experience in wide range of business disciplines from software support to financial reporting. Clients range from Fortune Global 10 companies to Local and Federal Government agencies to small-town grocery stores.
RESOURCEFUL - Creative and driven to find new solutions to problems. Outgoing personality and natural networking ability make it easy to find resources or information when needed.

EDUCATION & INTERESTS

B.B.A., Trinity Western University - HR Stream, Leadership emphasis
Interested in anything where I can learn and be creative

References available upon request, recommendations on LinkedIn.

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