Lach Mullen
+1 713 568 5424
5885 San Felipe, Apt 20
Houston, Texas 77057
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OBJECTIVE
To find a job that will allow me to use my unique combination of communication and technological abilities, all the while stretching me and expanding not only my abilities, but my worldview as well.
EXPERIENCE
2008-Present
Richmond, Texas
The Fort Bend County Office of Emergency Management (OEM) plans and prepares for emergencies, educates the public about preparedness, coordinates emergency response and recovery, and collects and disseminates emergency information.
Regional Public Information System Administrator
- Urban Area Security Initiative (UASI) grant funded to build a unified public information system.
- Coordinate with vendors of PIER system for project management, training and technical build-out.
- Establish functioning Virtual Joint Information Centers across UASI Tier 1 region.
- Explore all venues for emergency communication, including web and social media.
- Develop regional Standard Operating Procedures for use of mobile phone, web and social media.
2006-2008
Houston, TX
Provides on-demand solutions to meet demands for fast, direct and transparent stakeholder communication.
Implementation and Strategic Support
- Corporate assignment from Bellingham office to Houston to support major clients in this region.
- Managed deployments, trained staff, provided ongoing client consultation and 24/7 support.
- Assisted clients through multiple named storms, industrial accidents, and communications challenges with both on-site and virtual technical support.
- Worked with both Fortune Global 10 clients, and local and federal government agencies.
- Trained groups of non-technical staff to use technical Internet software.
- Conducted and participated in multi-agency drills and tabletop exercises.
2004-2006
Associated Grocers
Seattle, Washington
Wholesaler providing food, general merchandise, and retail services to stores throughout Washington, Oregon, Alaska, Hawaii and Guam.
Business Analyst
- Reported to VP, assembled financial reports, and optimized product selection for maximum ROI
- Worked with store owners, providing stocking insight based on demographics and global, local, and single-store point of sale trends
- Using SKU optimization reports, reshelved and adjusted product mix for stores, with proven 30% increase in sales
SKILLS, TECHNOLOGIES & PROJECTS
- TECHNICAL - Extensive knowledge of computing systems, from hardware to software. Intimate understanding of social media and Web 2.0, and the technical / sociological strain and rewards they
bring. Insightful communication skills.
- PERSONABLE - Natural public speaker. Always willing to stand up and take a leadership role in meetings or projects. Excellent training and instructing abilities, making complicated processes or
principles understandable.
- PROFESSIONAL - Business degree and 6+ years of experience in wide range of business disciplines from software support to financial reporting. Clients range from Fortune Global 10 companies to
Local and Federal Government agencies to small-town grocery stores.
- RESOURCEFUL - Creative and driven to find new solutions to problems. Outgoing personality and natural networking ability make it easy to find resources or information when needed.
EDUCATION & INTERESTS
- B.B.A., Trinity Western University - HR Stream, Leadership emphasis
- Interested in anything where I can learn and be creative
References available upon request, recommendations on LinkedIn.
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